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Privacy Policy

This Privacy Policy describes how Drake Digital Creations Limited collects, uses, discloses, and protects the personal information of individuals who interact with our website and services. We are committed to protecting your privacy and ensuring the security of your personal information. This Policy applies to all personal information collected through our website and services.

  1. Information We Collect

1.1 Personal Information: We may collect personal information such as your name, email address, phone number, and other contact details when you interact with our website or engage our services. This information is necessary to provide the requested services and communicate with you effectively.

1.2 Payment Information: If you make payments for our services, we may collect billing details, such as your billing address and payment card information. We utilize a secure third-party payment processor to handle your payment information securely.

1.3 Log Data: When you visit our website, our servers automatically record certain information, including your IP address, browser type, referring/exit pages, and operating system. We use this information to analyze trends, administer the website, and gather demographic information about our user base.

  1. Use of Information

2.1 Service Delivery: We use the personal information you provide to deliver our services, including brand identity creation, membership program access, 1:1 learning sessions, and branding and website package fulfillment.

2.2 Communication: We may use your personal information to communicate with you regarding our services, provide updates, respond to inquiries, and send important notices or promotional materials.

2.3 Internal Purposes: We may use personal information for internal purposes, such as data analysis, improving our website and services, and enhancing the user experience.

  1. Disclosure of Information

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering our services, such as website hosting, payment processing, and customer support. These service providers have access to personal information only to perform their respective tasks on our behalf and are obligated to protect and use it solely for the purposes specified by us.

3.2 Legal Requirements: We may disclose your personal information if required by law, regulation, legal process, or governmental request.

  1. Data Security

4.1 We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

  1. Your Rights

5.1 Access and Correction: You have the right to access and correct your personal information held by us. If you would like to review or update your personal information, you can do this via your profile account page. Alternatively you can contact us using the information provided in Section 7.

5.2 Opt-out: You may opt-out of receiving promotional communications from us by following the instructions provided in the communication or by contacting us.

  1. Cookies

6.1 Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You may adjust your browser settings to refuse cookies, but please note that some features of our website may not function properly as a result.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Drake Digital Creations Limited:

customerservices@drakedigitalcreations.com

We will aim to respond to your inquiries and requests promptly.

  1. Changes to this Policy

We reserve the right to modify or update this Privacy Policy from time to time. Any changes will be effective upon posting the revised Policy on our website. We encourage you to review this Policy periodically for any updates.

Last updated: 27/05/2023

By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

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